Contents

Appendix D

Notices and disclosures

Copyright and license. © 2026 John Fisher. This handbook is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND 4.0), https://creativecommons.org/licenses/by-nc-nd/4.0/. You may copy and share it, in whole or in part, without changes and for non-commercial purposes, if you credit John Fisher and link to the license. Suggested credit: John Fisher, The AI Control Plane Handbook (2026), CC BY-NC-ND 4.0. The license covers John Fisher’s own text and figures; it does not cover trademarks, the icons credited below, or the quotations, data and other material of the sources cited, which belong to their owners.

Disclosure. John Fisher works for Salesforce. He wrote this handbook independently, on his own time and not as part of his work at Salesforce, using only public information. The views in it are his own, not those of Salesforce or any other company named, and it is not sponsored or endorsed by Salesforce or any of them.

Trademarks. Salesforce, Agentforce, Data 360, MuleSoft, MuleSoft Agent Fabric, CloudHub, Runtime Fabric, Omni Gateway, Slack and Informatica are trademarks of Salesforce, Inc. or its affiliates. Other Salesforce, MuleSoft and Informatica product names may also be trademarks of Salesforce, Inc. or its affiliates. SAP and SAP S/4HANA are the trademarks or registered trademarks of SAP SE or its affiliates in Germany and in other countries. Microsoft, Azure, Microsoft 365, Microsoft Agent 365, Microsoft Copilot Studio, Microsoft Entra, Microsoft Foundry and Microsoft Teams are trademarks of the Microsoft group of companies. Amazon, Amazon Web Services, AWS, Amazon Bedrock and AgentCore are trademarks of Amazon.com, Inc. or its affiliates. Google, Google Cloud, Gemini and Vertex AI are trademarks of Google LLC. Anthropic and Claude are trademarks of Anthropic, PBC. Snowflake is a trademark of Snowflake Inc. Workday is a trademark of Workday, Inc. Databricks is a trademark of Databricks, Inc. Kong is a trademark of Kong Inc. Cloudflare is a trademark of Cloudflare, Inc. Cisco is a trademark or registered trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. Airbyte is a trademark of Airbyte, Inc. Nutanix is a trademark of Nutanix, Inc. SWIFT is a trademark of S.W.I.F.T. SC. CUSIP is a registered trademark of the American Bankers Association. OpenTelemetry and SPIFFE are trademarks of The Linux Foundation. OWASP is a registered trademark of the OWASP Foundation, Inc. MITRE and MITRE ATLAS are trademarks of The MITRE Corporation. Rust is a trademark of the Rust Foundation. Other product, company and organization names may be trademarks of their respective owners. Names are used only to identify the products, services, standards and organizations discussed; their use does not imply endorsement or sponsorship by any of them, or any affiliation beyond the employment disclosed above, and citing a research firm, publisher, standards body or regulator does not mean it reviewed or endorses this handbook.

Sources and quotations. Statistics, findings and short quotations from other publications remain their owners’ work; they are cited for commentary and research, and each source is listed in Appendix B. Sponsored articles are marked as sponsored where they are cited. Links were checked when this edition was prepared and may change.

Illustrative material. The reference use cases are illustrative: their organizations and people are fictional, and their business cases, baselines, costs and phased values are not results from any customer or company. Measure your own baseline before relying on any illustrative figure.

Product information. Capability descriptions are based on public vendor documentation checked in September and October 2026. Products, names and features change, so check current vendor documentation before relying on any capability. Policies labeled custom are designs that an organization would build, test and support itself with the MuleSoft Policy Development Kit; they are not MuleSoft products.

Not professional advice. This handbook is general information for architecture and technology planning. It is not legal, regulatory, compliance, financial or investment advice, or a security assessment of any organization; seek qualified advice before acting on those matters. It is provided as is, without warranty of any kind, and to the extent the law allows, John Fisher is not liable for any loss arising from its use.

Credits. Some figures use icons from Font Awesome Free by Fonticons, Inc., recolored, licensed under CC BY 4.0, https://creativecommons.org/licenses/by/4.0/.